1. Where do you ship?
We currently ship only within the United States. We do not offer international shipping.
2. How long does order processing take?
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
3. How long does delivery take?
Delivery usually takes 3-7 business days after the order has been shipped.
4. What payment methods do you accept?
We accept VISA, MasterCard, AMERICAN EXPRESS, and DISCOVER credit cards.
5. Can I return my order?
Yes. Customers may request a return within 30 days of receiving their order if the product meets our return requirements.
6. Who pays for return shipping?
Customers are responsible for return shipping costs for personal reasons, including changes of mind or incorrect selections. We cover return shipping costs for defective, damaged, or incorrect items caused by our error.
7. How long does a refund take?
Approved refunds are generally processed within approximately 3 business days after we receive and inspect the returned item.
8. How can I contact customer service?
You can contact us through the following information:
Company:
Nordbrook Supply LLC
Address:
128 Giles Rd, Winder, GA 30680, USA
Phone:
+1 (774) 457-5186
Email:
Ansley@nordbrooksupply.com